Privacy Policy

At Apt Collections, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, create an account, subscribe to our newsletter, or contact us for customer support. This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Purchase history
• Any other information you choose to provide

We also collect certain information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited and browsing behaviour
• Referring and exit pages

How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfil your orders, including sending you emails to confirm your order status and shipment.
• Customer Service: To provide you with customer support and respond to your inquiries.
• Personalization: To personalise your shopping experience and provide recommendations based on your preferences and past purchases.
• Marketing: To send you promotional emails and other communications about our products, services, and special offers.
• Remarketing: To display targeted advertisements to you on other websites based on your interactions with our site.
• Analytics: To analyse website usage and improve our website and services.
• Compliance: To comply with legal obligations and protect our legal rights.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share information with service providers who help us operate our business, such as payment processors, shipping companies, and marketing platforms. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. This helps us improve your experience, provide personalized content, and analyse site traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

The Apt Collections website uses cookies to help us to deliver the best possible user-experience; this includes the use of tools such as Google Analytics.

Apt Collections may use advertising services including Google Display Advertising. We also sometimes use Google Analytics cookies for remarketing (displaying Apt Collections ads on other websites you visit based upon your interactions with the Apt Collections website). No personally identifiable data is collected for this advertising and Google provides options for controlling the types; of ads you see and tools to prevent the use of data by Google Analytics.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the latest revision. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at via the Contact form, live chat or email info@aptcollections.nz