Online Order Dispatch Information
Online orders are processed Monday to Friday, and we aim to have your orders dispatched within 2 - 3 working days. When your goods are dispatched from our warehouse you will receive an email notifying you that your purchase is on its way. This email will also contain a tracking number.
You can also track your order anytime through the live chat using your email and order number.
Shipping Cost
All orders for NZ delivery over $120 are FREE. NZ orders under $120 will attract a $7.99 delivery fee.
Shipping Timing
Once your order is dispatched, please allow 3 - 6 working days for delivery. Deliveries to Rural Addresses and PO Boxes can take an extra 3 - 5 working days.
Delivery to any NZ address is by a courier. We aim to deliver your parcel as quickly as possible.
Orders cannot be amended once payment has been made.
| NZ | 3-6 business days |
| NZ Rural Addresses | 6-11 business days |
| NZ PO Boxes | 6-11 business days |
All orders are sent as 'Authority to Leave' by Courier. If you aren't home at the time of delivery, Courier will leave it in a safe place if there is one available. Apt Collections does not take responsibility for instances of theft.